Privacy Policy

1. Who we are

This privacy policy applies to Toro Cleaning UK ("we", "us" or "our"). We provide domestic and commercial cleaning services across East Lothian and Edinburgh.

• Business name: Toro Cleaning UK
• Address: 5 Station Avenue, Haddington, East Lothian
• Email: torocleaninguk@gmail.com
• Phone: (+44) 7784 886490

2. What information we collect

When you request a quote through our website, we collect the information you provide, which may include:

• Your name
• Email address
• Phone number
• The type of cleaning service you are interested in
• Any additional details you choose to share in your message

We also collect technical information such as your IP address and browser details to help keep our website secure and improve its performance.

3. How we use your information

We use your personal information to:

• Respond to your quote request and provide a cleaning service
• Contact you about your enquiry by email or phone
• Send a confirmation that we have received your request
• Keep records of our work for insurance, accounting and quality purposes
• Improve our website and customer experience

4. How we store and protect your data

Your information is stored securely with our trusted hosting and database providers. We use industry-standard measures to protect your data from unauthorised access, alteration or disclosure. We keep your information only for as long as necessary to provide our services and meet our legal obligations.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us run our business (such as email delivery and hosting services), but only when they agree to keep it confidential and secure.

6. Your rights

You have the right to access, correct or delete the personal information we hold about you. You can also ask us to stop processing your data in certain circumstances. To make a request, contact us at torocleaninguk@gmail.com.

7. Cookies

Our website may use essential cookies to keep it running securely. We do not use cookies to track you across other websites or for advertising purposes.

8. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at torocleaninguk@gmail.com or call (+44) 7784 886490.

10. Terms of Service

Please also read our Terms of Service.